Proximo 3

Dynamics 365 Field Service specialists

We implement Dynamics 365 Field Service for organisations running field operations, and we deliver it behind Microsoft partners who need the specialism

How can we help?

Four situations we see most often. Pick the one that sounds like you

Get it right first time. We were working in field service before Microsoft had a field service product, and our co-founder wrote the book on it

We're a Microsoft partner. You won the Field Service work. We deliver it behind you, white-label where you need it, and we never approach your client

Ours isn't working. Schedules that don't optimise, engineers working around the system, a go-live that's slipped twice. We'll assess and tell you plainly what's wrong

We need more than Field Service. Portals, reporting, automation and the integrations around it, built with Dynamics 365 and the Power Platform

Experts You Can Trust

Field Service is a specialism, not a module

Work orders, scheduling, assets, inventory, the mobile app and the data model behind them all have to fit the way your engineers actually work. Get that wrong and your team quietly builds a spreadsheet to work around it.

We have delivered Field Service at enterprise scale and across borders since the product launched, and our team brings over 40 years’ combined experience to it. The people who sell the work are the people who deliver it.

Deliver. Projects. Together.

What an implementation includes

Deliver Successful Projects Every Time

We provision your development, test and production environments and install the current release. We supply data templates so the out-of-the-box processes work from day one, and load your data to Field Service best practice. Your schedulers and back-office team are trained on the schedule board, skills and work orders. Your engineers are trained on the mobile app they will actually use. We are on hand through go-live, and the support agreement carries three further days across the year for the questions that only surface once you’re running.

For Partners

Power Works Pro Scheduling

Our Products

Dynamics 365 & Power Platform

Our products

Power Works Pro Scheduling

Scheduling for smaller service businesses that don’t need full Field Service — and the sensible first step for one that plans to grow into it.

Power Sports Management

Sponsor sales, lead management and player management for professional sports clubs. Contracts, visas and registrations in one secure place.

Time and Expense Management

Time and expense capture with the sales process attached, so professional services firms can see utilisation and recoverability rather than reconstruct them at month end.

About us

Our team has been working on this stack since Microsoft Dynamics CRM 3.0, and in field service since before Microsoft had a field service product. When Microsoft acquired FieldOne in 2015 and FieldOne Sky became what is now Dynamics 365 Field Service, we were already delivering it. That history is why we tend to know on day one which decisions will cause problems in year three.

Our consultants are Microsoft certified, several of the team hold Microsoft MVP awards, and we contribute to Microsoft’s certification exams. Our co-founder Mark Christie wrote the book on Dynamics 365 Field Service. We have strong connections into the product group and the wider community, which means we usually know what is coming before it ships.

Today we implement Field Service for organisations running field operations, we deliver it behind Microsoft partners who need the specialism, and we build the Dynamics 365 and Power Platform work that has to sit around it. We also sell three products of our own — Power Works Pro, Power Sports Management, and Time and Expense Management. We don’t claim to do everything, which is the point.

I've really appreciated the genuine passion that Proximo 3 demonstrated for our organisation. They have given invaluable advice when needed and also created bespoke systems that have streamlined the way we operate.

We have renewed confidence in our security and compliance. Proximo 3 were outstanding.

Dynamics 365 Field Service needs specialized skills to be able to deploy successfully. The team at Proximo 3 has been with Dynamics 365 Field Service since the beginning and is a trusted resource for me and the Microsoft team when building new application functionality.

We engaged with Proximo 3 to deliver our Microsoft Dynamics 365 Marketing solution. The team not only had great experience in the marketing platform but also great real world examples of how we could improve our business processes.

My overall experience with Proximo 3 has been extremely positive. Andrew Bibby was able to answer all of my questions in a timely manner and was extremely knowledgeable and helpful when it comes to Dynamics 365. This experience has surpassed my expectations, and I would certainly hire them again.

Caledonia Gladiators are absolutely delighted to be working with Proximo 3. The Power Sport Team Management software tool that has been created and integrated, has allowed us a fantastic platform to profile, log, and store key player information, such as contracts, visas, and registration details in one secure space: a vital ingredient for any professional sports team. Thanks especially to Mark, who has been instrumental, not only in the design but also in the rollout across our club.

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